Returns and Refunds
We are permanently working on providing you the best quality in each product.
Nevertheless, considering that all our products are handmade items in their 100% or at least in one part of their production process like : hand cut, sewed , Styled , assemble, etc etc , some small variation may occurred during the manufacture process like: Length, style and fits.
Also some colors may appear different in photos or in certain devices/monitors than in real life.
This is unavoidable and we ask that you note this prior to purchase as this disclaimer appears on all product listings, because we don’t consider defects: small changing in Colors, length differences; Small differences in sizing and fit.
If any of our products do not meet your expectations, please contact us within 14 days of delivery.
We accept returns within 14 days of the purchase in case of:
- Manufacturer Defective only.
We don’t accept returns in case of:
- Color or length differences
- Small differences in sizing and fit
- In case you changed your mind : about colors, styles, of the wig doesn’t like the same way in your doll as the picture …
- Open or used product